About BackFlow

We're on a mission to digitize the plumbing industry and make backflow testing more efficient, accurate, and profitable.

Our Story

BackFlow was born from a simple observation: the plumbing industry was still relying on paper-based processes in a digital world. Our founders, who had spent years in the field, knew there had to be a better way.

In 2020, we set out to create a solution that would not only digitize backflow testing but also make it more efficient, accurate, and profitable for plumbing businesses. What started as a simple mobile app has grown into a comprehensive platform that serves hundreds of plumbers across the country.

Today, BackFlow is the leading digital solution for backflow testing, helping plumbers save time, reduce errors, and grow their businesses through better customer service and compliance management.

Our Mission

To empower plumbers with digital tools that streamline their work, improve accuracy, and help them grow their businesses.

Our Vision

A world where every plumbing business operates efficiently with digital tools, providing better service to their customers and communities.

Our Values

These core values guide everything we do at BackFlow.

Quality

We're committed to delivering high-quality software that meets the real-world needs of plumbers and exceeds their expectations.

Customer Focus

Our customers are at the heart of everything we do. We listen, learn, and continuously improve based on their feedback.

Innovation

We constantly push the boundaries of what's possible, finding new ways to make plumbing work easier and more efficient.

Meet Our Team

The passionate people behind BackFlow who are dedicated to transforming the plumbing industry.

Sarah Johnson

CEO & Co-Founder

Former plumbing business owner with 15+ years of industry experience. Passionate about bringing technology to the trades.

Mike Chen

CTO & Co-Founder

Software engineer with expertise in mobile development and cloud infrastructure. Led development of multiple successful SaaS products.

David Rodriguez

Head of Customer Success

Former field service manager with deep understanding of customer needs. Ensures every BackFlow customer gets the support they deserve.

500+

Plumbing Businesses

50,000+

Tests Completed

99.9%

Uptime

4.9/5

Customer Rating

Our Journey

Key milestones in BackFlow's growth and development.

2020

Company Founded

BackFlow was founded with a mission to digitize backflow testing. Our first prototype was developed and tested with local plumbing businesses.

2021

First 100 Customers

We reached our first 100 customers and launched our mobile app. The platform was refined based on extensive user feedback.

2022

Series A Funding

Secured $2M in Series A funding to expand our team and accelerate product development. Launched advanced analytics and reporting features.

2023

500+ Customers

Reached 500+ customers across the United States. Launched API access and custom integrations for enterprise customers.

2024

Industry Leader

BackFlow is now the leading digital solution for backflow testing, serving hundreds of plumbing businesses and processing thousands of tests monthly.

Join the BackFlow Family

Be part of the digital transformation in the plumbing industry.